Returns

According to the law on consumer protection and trade rules, consumer, shopping at online shop djesur.com, is entitled to claim under;

-konstatirani shortages;

- Defects of the goods; ·

- When transporting goods are damaged; ·

Claim is made within 7 (seven) working days after purchasing the product. This product can be exchanged for another item (with the exception of products that are customized to the client. If the value of the selected item exceed the amount paid, to pay the difference. The return of goods can be carried out by courier or in commercial facilities .

Such return shall be subject to the following conditions:

- Keep a good presentation in the form it was received.

- There is no damage.

- The original box and label.